Please read these Terms of Use
before using JohnnyVisa.com’s service(s).
In these Terms of Use, “we,
our, us” refers to JohnnyVisa.com.
By using JohnnyVisa.com’s
service(s), you express your unconditional agreement with
the Terms & Conditions in this document, and to follow
these terms and any applicable regulations and laws. If you
do not agree with the terms stated in this agreement or are
dissatisfied with the site.
Cancellations and Refunds
For Visa on Arrival
Application
We run No-refund policy on all
Vietnam visa applications submitted on our website. It is
therefore important that should you wish to cancel your visa
application with JohnnyVisa.com, that you contact us
immediately to prevent any unnecessary cost being incurred.
Once an approval letter has been sent to your email address,
we are unable to reimburse you the visa fee.
It is imperative that you supply us
with all the correct information required for your requested
visa at the time of your intended departure.
JohnnyVisa.com cannot be held responsible for any visa
granted incorrectly or refused entry due to incorrect visa
information and any losses incurred. Though every effort
will be made on our part to correct any visa issues prior to
departure, no refund will be given by us in the event of
false or incorrect information being supplied at the time of
submission. We strongly recommend that you check your visa
confirmation letter against your passport and personal
information prior to departure.
This visa is applicable to air
travel only, so by applying through our website, you agree
that you will fly to Vietnam in order to get your visa
stamped. We will not refund in case you DO NOT enter Vietnam
by air once your visa is approved.
All the fees will be refunded in
case your application is declined and depending on card
issuers, the refund process may take 7-10 working days (In
some cases, it takes up to 15 working days).
For E-visa
Application
The fee for expedited e-visa
service does not include the 25$ USD (or 50$ USD for
multiple entries) for the e-visa on the government
website.
The fee for expedited e-visa
service is NON-REFUNDABLE in any cases.
The e-visa application on our
website is for tourism purposes only. If you want a business
visa or other type of visa, please do not proceed.
Refunds will be granted solely in
the event that a customer’s e-visa application is rejected
by the relevant authorities. No other refunds will be
provided.
Estimated Delivery Time
In the event of any cause beyond
reasonable control, including but not limited to: Acts of
God, Natural Disasters, Global Pandemic, Acts of War or
Terrorism, Strikes, Orders or Regulations of the Government,
Government policy change, accidents, storms, etc., which may
lead to declined entry of certain nationalities, we shall
bear no responsibility for any associated travel costs
incurred by failure to enter the country. Any completed
service will not be refunded.
Note: If your visa is
delayed by more than 24 hours from the expected
delivery time, you will receive a full refund (not
applied for standard process).
Service Completion
Our service is deemed completed
upon sending the e-visa/letter to the email address
provided during the application process. If you do not
receive the e-visa/letter within the expected timeframe,
it is your responsibility to notify us (by email).
Failure to inform us within 3 days will result in the
service being considered complete. We are not liable for
any delays or losses arising from incorrect email
addresses or failure to notify us of non-receipt of the
e-visa/letter via email.
Once the service is completed
and the e-visa/letter is sent to the applicant, the
information and record of the applicant will be
automatically deleted from our system.
JohnnyVisa.com is not to be held accountable and
responsible for the problems and claims associated with
personal data and privacy issues.
Force Majeure
In the event of any
cause beyond reasonable control, including but not limited
to: Acts of God, Natural Disasters, Global Pandemic, Acts of
War or Terrorism, Strikes, Orders or Regulations of the
Government, Government policy change, accidents, storms,
etc., which may lead to declined entry of certain
nationalities, we shall bear no responsibility for any
associated travel costs incurred by failure to enter the
country. Any completed service will not be refunded.
Disclaimers
We are not responsible for any
loss, delay or cancellation of your flight ticket, tour
or accommodation booking made for your trip to Vietnam
in case your visa application or entry is declined or in
case we are unable to send it to you on time as
promised. In this case, we will refund you the full
amount paid to us.
Normally, it takes 2 working
days to process an approval letter (for normal
nationalities), 4 working days to process an evisa (for
normal nationalities with standard process), however,
there are also exceptions, delay due to unforeseen
problems. We strongly recommend that you apply for a
visa at least 1-2 weeks in advance of the travel date to
avoid any potential issues.
Normally, it takes around
15-20 minutes to get the visa stamped at Vietnam airport
upon arrival, however, sometimes it may take longer than
expected due to the large number of arrivals. The
circumstances are unavoidable and we should not be held
responsible for any loss incurred.
Applicant is responsible for
checking accurate information on approval letter, evisa.
In case of mistakes, applicants are required to contact
the us immediately for correction. Otherwise, applicant
is fully responsible for the mistakes. If the errors are
made on our part, we will process the letter of
approval, evisa for free, and if it is on the
applicants’ part, the applicants must pay the full fee
to obtain a new letter of approval, evisa. So. it is
recommended that applicants check the approval letter,
evisa carefully before the trip. We are not responsible
for any delay/loss caused by the incorrect information
on the approval letter, evisa in any
circumstances.
We reserve the rights to
refuse any new visa requests or the visa requests which
are already made on our website and in such cases, full
refund will be granted. Even when your visa
application is approved, there is still chance of being
denied at Vietnam airport (Most likely, you had problems
with your past entries, did not follow the immigration
rules or overstay your visa). In such cases, we will
make full refund for the fee that you pay for the
approval letter, evisa.
This website is NOT affiliated
with the government and therefore, the information
provided is subject to change without prior notice. We
strive to maintain the accuracy and timeliness of the
information presented; however, we cannot guarantee that
all information is completely up-to-date or accurate at
all times. We shall not be held responsible for any loss
or damage caused as a result of relying on incorrect or
incomplete information provided on this website.
The estimated visa delivery
time provided is for reference purposes only and is
subject to various factors beyond our control, including
but not limited to processing times by the relevant
immigration authorities. While we strive to provide
accurate estimates, we cannot guarantee the exact
delivery time of your visa. Delays may occur due to
unforeseen circumstances or additional document
requirements. We recommend applying for your visa well
in advance to allow for any potential delays and to
ensure a smooth travel experience. We are not liable for
any inconvenience, loss, or expenses incurred as a
result of any delays in the visa delivery
process.
Please note that possessing
a valid visa DOES NOT guarantee entry into Vietnam,
as the final decision lies solely with the
immigration authorities upon arrival. In the event
that you are denied entry despite having a valid
visa, our company will only refund the amount you
paid for the visa application. We disclaim any
further responsibility or liability for additional
costs, losses, or inconveniences that may arise from
such a situation.
Johnny Visa Vietnam – Your Trusted Travel Visa & Urgent Visa Expert!
At Johnny Visa Vietnam , we specialize in providing fast, reliable, and hassle-free tourist visa and urgent tourist visa services for travelers around the world. Whether you’re planning a holiday, a spontaneous getaway, or need last-minute travel documents, our team is here to make your journey smoother and stress-free.
TERMS & CONDITIONS
Last update: Feb 13, 2025
Please read these Terms of Use before using JohnnyVisa.com’s service(s).
In these Terms of Use, “we, our, us” refers to JohnnyVisa.com.
By using JohnnyVisa.com’s service(s), you express your unconditional agreement with the Terms & Conditions in this document, and to follow these terms and any applicable regulations and laws. If you do not agree with the terms stated in this agreement or are dissatisfied with the site.
Cancellations and Refunds
For Visa on Arrival Application
We run No-refund policy on all Vietnam visa applications submitted on our website. It is therefore important that should you wish to cancel your visa application with JohnnyVisa.com, that you contact us immediately to prevent any unnecessary cost being incurred. Once an approval letter has been sent to your email address, we are unable to reimburse you the visa fee.
It is imperative that you supply us with all the correct information required for your requested visa at the time of your intended departure. JohnnyVisa.com cannot be held responsible for any visa granted incorrectly or refused entry due to incorrect visa information and any losses incurred. Though every effort will be made on our part to correct any visa issues prior to departure, no refund will be given by us in the event of false or incorrect information being supplied at the time of submission. We strongly recommend that you check your visa confirmation letter against your passport and personal information prior to departure.
This visa is applicable to air travel only, so by applying through our website, you agree that you will fly to Vietnam in order to get your visa stamped. We will not refund in case you DO NOT enter Vietnam by air once your visa is approved.
All the fees will be refunded in case your application is declined and depending on card issuers, the refund process may take 7-10 working days (In some cases, it takes up to 15 working days).
For E-visa Application
The fee for expedited e-visa service does not include the 25$ USD (or 50$ USD for multiple entries) for the e-visa on the government website.
The fee for expedited e-visa service is NON-REFUNDABLE in any cases.
The e-visa application on our website is for tourism purposes only. If you want a business visa or other type of visa, please do not proceed.
Refunds will be granted solely in the event that a customer’s e-visa application is rejected by the relevant authorities. No other refunds will be provided.
Estimated Delivery Time
Service Completion
Our service is deemed completed upon sending the e-visa/letter to the email address provided during the application process. If you do not receive the e-visa/letter within the expected timeframe, it is your responsibility to notify us (by email). Failure to inform us within 3 days will result in the service being considered complete. We are not liable for any delays or losses arising from incorrect email addresses or failure to notify us of non-receipt of the e-visa/letter via email.
Once the service is completed and the e-visa/letter is sent to the applicant, the information and record of the applicant will be automatically deleted from our system. JohnnyVisa.com is not to be held accountable and responsible for the problems and claims associated with personal data and privacy issues.
Force Majeure
Disclaimers
Please note that possessing a valid visa DOES NOT guarantee entry into Vietnam, as the final decision lies solely with the immigration authorities upon arrival. In the event that you are denied entry despite having a valid visa, our company will only refund the amount you paid for the visa application. We disclaim any further responsibility or liability for additional costs, losses, or inconveniences that may arise from such a situation.